This position will involve, but will not be limited to
Respond promptly to inquiries from trade and private customers via email, phone, or online, providing assistance as needed.
Responsible for processing orders from various channels, ensuring accuracy and timely fulfilment.
General
Our client is seeking an experienced administrator to work independently, in a varied role that involves both routine administrative duties and customer-focused responsibilities, supporting a growing business is a small but supportive team.
Robert Half are excited to be working with an industry leading organisation to recruit an Customer Support Officer position, based full-time in office, in Swansea.
The role will be to support a thriving sales team, handling customers' accounts in an administrative manner and helping customers through the order process, providing excellent customer service throughout their journey.