Customer Support / Service Desk / Helpdesk Technician
Join our client's Helpdesk team as a Customer Support Technician and play a pivotal role in maintaining their commitment to exceptional customer service.
In this role, you'll leverage your technical expertise to manage faults and resolve remote cases efficiently.
Posted by First Military Recruitment • Competitive
General
The Customer Service Agent will be responsible for answering calls and advising tenants/residents on works being carried out, to help book appointments as necessary, answer queries raised and to pass through calls to the business as required.
My client is a property maintenance and installation organisation, the Mechanical arm specialises in the servicing, repair and installation of gas central heating and hot water services to local authority and Housing Association landlords.
Overview
First Military Recruitment is working in partnership with our reputable client who is seeking a Customer Service Agent to join their team in Leatherhead.
We are recruiting for an individual to join our client within their customer support team where you will answer customer queries via telephone, email, and live chat.
The ideal candidate will have a passion for customer service!
Key Responsibilities for a Customer Service Advisor
Answering all inbound telephone and email enquiries.