Posted by Page Personnel Finance • £13/hr to £15/hr
Our client is a leading expert undergoing a great amount of growth, seeking a temporary customer service agent to support them during a busy period with the view of becoming permanent.
The Customer Service Coordinator will be responsible for providing high-quality customer support, managing customer inquiries, and coordinating with internal teams to ensure seamless service delivery.
This is a temporary position with the possibility of becoming permanent based on performance and business needs.
To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.
25 hours per week -
The shifts are Monday Friday 5:30pm 11:30pm and Sat/Sun 8am 11:30pm.
As a temp the plan would be to get someone started and trained on the phones/email systems quickly and help with what is expected to be a busy few months, and then slowly training this person on the orders side, leading into a permanent role if that's what you're looking for.
We're now looking for a Customer Service Admin temp to start asap with one of the UK's leading specialists in their field, this opportunity would be to join their busy customer orders fulfilment team on a full-time and temp basis initially, but very much looking at a long term permanent role.
The Orders Department is the beating heart of the business; processing customer sales orders and ensuring that they deliver great service to their customers by phone and email.