Posted by Service Service Employment Agency Limited • £24K/yr
We are looking for a highly motivated, very personable, IT-literate customer service advisors to join a young, dynamic, professional services organisation that provides a full range of support for a selection of international e-retailers, brands and manufacturers.
The small but busy team of customer service advisors provide customer support to 20 e-commerce web shops daily, through telephone, email support and online chat support.
You will need to be a proactive, customer focussed individual who genuinely enjoys working in a fast-paced environment and is keen to develop their skills in a growing customer service team.
Posted by Service Service Employment Agency Limited • £24K/yr
We are looking for a highly motivated, very personable, IT-literate customer service advisors to join a young, dynamic, professional services organisation that provides a full range of support for a selection of international e-retailers, brands and manufacturers.
The small but busy team of customer service advisors provide customer support to 20 e-commerce web shops daily, through telephone, email support and online chat support.
You will need to be a proactive, customer focussed individual who genuinely enjoys working in a fast-paced environment and is keen to develop their skills in a growing customer service team.
We are recruiting for an exciting role with our client based in Norwich who are looking to recruit a Customer Care Coordinator.
In the role you will be responsible for coordinating remediation works in customers' homes, involving the identification of an issue, scheduling of works and communications with the customers, contractors and wider Customer Care team.
Duties
Professionally handle incoming communications from customers through a variety of channels (phone, email, customer portal etc).
We are recruiting for an exciting role with our client based in Norwich who are looking to recruit a Customer Care Coordinator.
In the role you will be responsible for coordinating remediation works in customers' homes, involving the identification of an issue, scheduling of works and communications with the customers, contractors and wider Customer Care team.
Duties
Professionally handle incoming communications from customers through a variety of channels (phone, email, customer portal etc).
An exciting position has arisen for someone who enjoys helping people, to join their expanding team within this fast-growing dynamic company.Your key functions will be to handle consumer enquires by phone, email and online, place orders, take payments, support and grow the business.
Working for my client who is a fantastic Norfolk based, award winning and multi-million turn over company.
A comprehensive training programme for all products and systems will be given.