Posted by Kerridge Commercial Systems • £30K/yr to £40K/yr
Customers Success will manage all issues affecting customer sentiment and work on plans to increase this.
The Customer Success Team have the goals of acting as the advocate for the customer within the company and to develop a holistic view of all technical aspects of every customer.
Happy Customers lead to retention of their business as well as turning them into advocates for the company which attracts new business opportunities.
Our Customer Success Relationship Managers are a team who all strive to have a positive influence on the Client Journey and experience they have through the Citation Services.
Are you an individual with experience in Customer Success, Account Management or Customer Service, looking for your next role?
We are looking for a passionate Customer Success Relationship Manager who will partner with and ensure the long-term success of our customers.
As a Customer Success Associate you will working very closely with customers and ensuring that their journey and experience is the best it could be.
Our client is seeking 2 individuals to join their rapidly expanding Customer Success team, the roles are based at their offices in Skipton.
Our client has had signifcant growth in recent years within the UK and have now moved into new markets in America due to acquisition by an organisation who are one of the US Leaders in school safety software.