We are hiring for our client who is looking for a Customer Support Agent to join their expanding team.
Are you ready for a role where you are not just looking after your customers but providing an unforgettable experience?
If you are someone that enjoys being busy, speaking to people and working within a team whilst having your own responsibilities then this will be an interesting role for you.
Posted by Parkside Office Professional • £17.12/hr
Our international client requires an experienced Customer Relations Specialist to join their team for a minimum period of 6 months
Key skills are showing empathy and understanding of the customer situation, and identifying solutions that maintain the customer's confidence in the brand whilst balancing the commercials.
The role is responsible for managing and resolving difficult customer situations once escalated from the Level 2 team.
To deliver an excellent service to all customers as an 'information and administration provider' providing the highest level of customer satisfaction to ensure customer loyalty.
Delivering a great customer experience will be second nature to you creating authentic relationships with customers will be at the heart of everything you do.Who We AreFive iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP.
Exciting No7 Counter Manager role helping customers with skincare and beauty needs.
We believe in creating the best in beauty for everyone!We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible.We are an equal opportunity employer.
Posted by Source4 Personnel Solutions • £28K/yr to £30K/yr
Responsibilities
Provide exceptional customer service through various channels, ensuring satisfaction every step of the way.
Collaborate with cross-functional teams to understand and meet individual customer requirements, ensuring delivery compliance.
General
Our client is looking for a bilingual (French and English speaking) individual with customer support/order management experience to cover a 12-month fixed term contract.
Successful candidates will play a key role in providing exceptional customer service for our client's customers across all communication channels, including telephone, email, WhatsApp, and social media.
We have some brand new and fantastic opportunities with a leading Airline as they recruit for a number of Customer Engagement Representatives to join their home-based team, on an initial 6-month contract basis.
This position involves managing bookings, answering customer queries, processing refunds, handling disruptions, and communicating important information to passengers.