Customers Success will manage all issues affecting customer sentiment and work on plans to increase this.
The Customer Success Team have the goals of acting as the advocate for the customer within the company and to develop a holistic view of all technical aspects of every customer.
Happy Customers lead to retention of their business as well as turning them into advocates for the company which attracts new business opportunities.
One of my agency clients are looking to expand their team by bringing onboard a Customer Success Manager on a permanent basis.
You will be responsible for the success of a portfolio of clients within the product side of the business, focusing on clients within the payments space.
Key responsibilities
Build strong and positive relationships with clients at Exec and operational levels, keeping frequent contact/providing content updates to sustain positive relationships.
An award-winning energy consultancy are looking for a Strategic Customer Success Manager to join their growing Customer Success team, providing an opportunity to work with a wide range of their largest clients.
Reporting into the Customer Success Director, you will be responsible for managing and growing strategic customer relationships.
You will play a crucial role in ensuring customer satisfaction, maximizing revenue, and identifying opportunities to expand our service offerings.
An award-winning energy consultancy are looking for a Strategic Customer Success Manager to join their growing Customer Success team, providing an opportunity to work with a wide range of their largest clients.
Reporting into the Customer Success Director, you will be responsible for managing and growing strategic customer relationships.
You will play a crucial role in ensuring customer satisfaction, maximizing revenue, and identifying opportunities to expand our service offerings.
Excellent opportunity for a passionate Customer Success Manager to join an excellent clients team based in Fleet, Hampshire.
The successful candidate will be expected to grow overall satisfaction among our client's customer-base to ultimately convert them to customer evangelist.
The successful candidate will be a forward thinking and confident individual who is happy working to their own initiative and is happy working in a customer facing environment.
The ideal candidate will have a focus on customer relationships.
Leading company with continued growth have a new opportunity for an organised and self-motivated Customer Success Manager to join their team based in their stunning offices in the Bishops Stortford area.
You will be responsible for seeking new business opportunities, maintaining relationships with returning customers, and ensuring overall customer satisfaction.