The Customer Success Manager is responsible for defining and delivering the success plan, part of which is to identify the customers' needs and to introduce products and services.
An award-winning energy consultancy are looking for a Customer Success Manager to be responsible for nurturing and growing relationships with key stakeholders within a dedicated portfolio of customers.
In this role you will drive the highest ROI possible for their products and services to their medium value-based customers.
Customers Success will manage all issues affecting customer sentiment and work on plans to increase this.
The Customer Success Team have the goals of acting as the advocate for the customer within the company and to develop a holistic view of all technical aspects of every customer.
Happy Customers lead to retention of their business as well as turning them into advocates for the company which attracts new business opportunities.
An award-winning energy consultancy are looking for a Strategic Customer Success Manager to join their growing Customer Success team, providing an opportunity to work with a wide range of their largest clients.
Reporting into the Customer Success Director, you will be responsible for managing and growing strategic customer relationships.
You will play a crucial role in ensuring customer satisfaction, maximizing revenue, and identifying opportunities to expand our service offerings.
An award-winning energy consultancy are looking for a Strategic Customer Success Manager to join their growing Customer Success team, providing an opportunity to work with a wide range of their largest clients.
Reporting into the Customer Success Director, you will be responsible for managing and growing strategic customer relationships.
You will play a crucial role in ensuring customer satisfaction, maximizing revenue, and identifying opportunities to expand our service offerings.
A successful and growing Software company in London are seeking a Customer Success Manager to join their team on a permanent basis.
This role will be working alongside the Head of Customer Success and will involve managing the entire lifecycle of a particular segment of Enterprise clients and will shaping the success strategy to build a team and grow from within.
The ideal candidate must have a background and experience working in Sales and Success, and in an international SaaS, Web or Tech company.
Assist the consultants in growing and retaining a portfolio of customers, through identifying customers' needs and opportunities to help.
General
Suited to a strong communicator with an indepth technical understanding this is an excellent opportunity for someone looking to make their mark in a forward thinking business.
Our niche Client has a fantastic opportunity to join their organisation as they embark on a brand new project.
My client is looking for a Customer Success Manager to join and lead a team of account managers.
Ideally someone with SaaS experience (desirable), who can own the entire post-sales relationship, including onboarding, driving adoption, demonstrating ongoing value as well as the renewal process.
General
REED are excited to be working with a leading software company in the Northeast who are looking to hire an experienced customer success manager.