Posted by Talent Sure Recruitment Limited • £25K/yr to £28K/yr
Our client, an award-winning fintech business is looking for a Customer Account Manager to join their team in the centre of Southampton.
As a Customer Account Manager, you will be directly responsible for the collection of payments, in line with company policies and procedures when customers are both up to date and in arrears.
They are passionate about customer service and proud that they have an 'Excellent' Trustpilot score of 4.9.
Reporting to the Director, Customer Services and act as a single point of contact for all EMEA Customers whose engines have been routed for repair or overhaul to a network facility, ensuring the highest quality of service is provided in the most cost-effective manner.
General
The company is the single point of contact for after-sales support in the territory including repair and overhaul, engine fleet management, customer support and logistic support functions.
The Company represent one of the world's leading aircraft engine manufacturers as the exclusive service center for all engine operations located in Europe, Middle East and Africa (EMEA).
Our client is a leading financial service and wealth management business.
We're seeking a a large cohort to join the business as a Complaints Administrator, where you will be handling customer issues, managing complaints and supporting the administration.