Working with the Head of Customer Success, this role offers the opportunity to play a key role in our scaling business, contributing to the growth of our Customer Success function, and the development of our future strategy.
Acting as the voice of our customers within Energy Park, you'll ensure you understand their needs, communicate these to the business and advocate for them.
You will assist in the design, definition and implementation of new systems, and the creation of key KPIs, SLAs and feedback mechanisms, whilst also handling day-to-day contact with customers requiring assistance, and pro-actively monitoring our live estate, flagging any concerns.
Industry Sector: Customer Service, Customer Service Manager, Office Manager, Customer Service Executive, Sales Office Manager, Fire Detection, Security Systems, Fire Protection, Passive Fire, Building Management Systems, Building Energy Management Systems, Smart Controls, Fire Alarms, Fire & Security, Security Systems, Access Control Systems, CCTV, Telecoms, Intruder Alarms, Door Access, M&E Contractors, Electrical Contractors
Remuneration: £35,000 - £40,000
Benefits: Pension, death in service, 25 days annual leave
Posted by Parkside Office Professional • £28K/yr to £30K/yr
General
My well known client based in Watford is looking for a German Customer Service Representative with an additional European language excellent communication skills with both oral & written fluency, in English and at least one of the following languages, is a requirement:
To be responsible for the whole order management process, from placing the orders until the goods have arrived at the customer side.
Job Summary
This requires liaising and working closely with other departments of the organisation.
Posted by Think Specialist Recruitment • £24K/yr to £27K/yr
We are looking for new people to join a Customer Service/Order Management team as a Customer Service Agent based in one of their head offices located in the Maylands area of Hemel Hempstead.
Would you like to be a part of a very well-established international company who specialise in a number of sectors, providing top of the range products across the globe to everything from the beauty industry to the motor trade.
This is a team of just over 20 people, a tight-knit and very friendly and supportive team, looking for other like-minded people who are team players, nice and willing to get stuck into things.
Posted by Parkside Office Professional • £28K/yr to £30K/yr
General
My well known client based in Watford is looking for two Customer Service Representative with excellent communication skills with both oral & written fluency, in English and at least one of the following languages, is a requirement:
A combination of a minimum 2 languages, out of the 4 above, is preferred and would be a definite advantage.
Job Summary
To be responsible for the whole order management process, from placing the orders until the goods have arrived at the customer side.
Posted by Mission 4 Recruitment Ltd • £30K/yr to £35K/yr
My client is looking for a Product Manager to join their expanding close knit franchise team.
You will be managing the coordination of supplier design registrations, samples etc within the franchise team whilst building a strong relationship with these suppliers.
This is a largelyadministrative role and training will be given.
My client is seeking a Customer Service Supervisor to oversee the efficient running of our customer service operation.
This role is pivotal in ensuring that every customer interaction exceeds expectations and contributes to the company's growth by improving the customer journey.
Day to Day of the role
Oversee the workflow of all customer enquiries across various channels, ensuring quick resolution in line with company standards.