Working with the Head of Customer Success, this role offers the opportunity to play a key role in our scaling business, contributing to the growth of our Customer Success function, and the development of our future strategy.
Acting as the voice of our customers within Energy Park, you'll ensure you understand their needs, communicate these to the business and advocate for them.
You will assist in the design, definition and implementation of new systems, and the creation of key KPIs, SLAs and feedback mechanisms, whilst also handling day-to-day contact with customers requiring assistance, and pro-actively monitoring our live estate, flagging any concerns.
Posted by Jam Management Consultancy Limited T/A JAM RECRUITMENT • £60K/yr to £70K/yr
Our clients are looking for a focused, customer-driven professional to join their team as a Customer Success Consultant.
As a Customer Success Consultant, you will collaborate across multiple functions to drive client success.
In this role, you will work directly with our valued clients, understanding their challenges and leveraging our solutions to enhance their customer and user experiences.
We are working with reputable, market leader within the software sector who are looking for 3 x Customer Success Executive to join a well established team.
HYBRID WORKING - 3 days in the office 2 days from home
We are looking for a Customer Success Executive based in Bristol, or near, to join a PropTech client of ours, offering a salary up to £32,000 per annum.
The right person for the role will be responsible for managing new clients that need to be onboarded, then continuing the relationships long-term.
If you have experience managing the conveyancing/sales process within property, within mortgages or similar, then this could be a great fit for you.