A client, a prestigious automotive dealership, is looking to recruit a Customer Service Advisor.
As a Customer Service Advisor, you will be the first port of call for any after-sales inquiries, complaints, and general calls that come into the automotive company.
The Customer Service Advisor role will be based in Basingstoke full-time.
Our client is looking to recruit an experienced and professional Customer Service & Sales Advisor who has the skills and competencies to successfully secure and process orders over the telephone, webchat and via email.
Role key tasks
providing a high level of customer service over the telephone, webchat and email.
securing an order by converting a call into a confirmed order.
We are recruiting for an exciting opportunity to join a brilliant small business as a Part Time Customer Service Advisor.
You will be supporting the Customer Service team taking on various responsibilities, from talking to customers via telephone and email, maintaining good relationships with the customers, and dealing with any queries, escalating the more complex enquiries, also involving a range of administrative duties.
Our client who is a world leader in their products and aftersales services and who excel in providing an excellent customer service, is keen to recruit additional team members to support the increased business to also support the ability to deliver the best service to its customers.
In this role you will be responding to all types of consumer led correspondence so an ability to converse professionally both via verbal and written means is a must!
Duties Include
Be the first point of contact for all inbound Customer Support Enquires into the contact centre.
We are recruiting for an exciting opportunity to join a brilliant small business as a Customer Service Advisor.
You will be supporting the Customer Service team taking on various responsibilities, from talking to customers via telephone and email, maintaining good relationships with the customers, and dealing with any queries, escalating the more complex enquiries, also involving a range of administrative duties.
Do you have excellent inbound customer service advisory experience and the ability to build rapport with customers calling in to enquire about product ranges?
Are you looking for a great new opportunity?
Do you want to work in a vibrant, dynamic environment where your efforts are appreciated?
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