Robert Half are currently recruiting a Customer Service Manager for a scale-up business in Cardiff.
Your role will involve communicating customer sentiment, challenges, and feedback across the organisation to drive enhancements in the customer experience.
The successful candidate will spearhead the management and guidance of a dedicated team of Customer Care Consultants.
Customer Service Representative - Part Time (17.5hrs Per Week).
General
If providing excellent customer service is important to you, and you want to advance your career with a $9 billion leader that can provide you with stability and exciting challenges, whilst supporting your personal growth and career ambitions, we'd love to hear from you.
Ready to advance your career with a global leader that understands that success results from the incredible hardworking, dedicated, and diverse people like you we are proud to call our colleagues?
Operate on the front line of service delivery within a busy 24/7 contact centre environment working with some of the countries well know charities as well as smaller key charity, government and 3rd sector organisations.
Ensuring quality and performance levels meet and exceed expectations on challenging service lines.
Work as key management figures with responsibility for the effective daily operations of their team including recruitment, onboarding, training and development activities.
The Sales Manager will adopt a strategic approach to advance the Checks Direct brand and enhance sales revenue, playing a pivotal role in Business Development and Team Leadership.
General
Voted Best Employer - Cardiff Life Awards 2024
Who are we
We are New Directions, a group of companies that provide UK wide services (including recruitment, training, care provision and other support services) within education, social care, domiciliary care and the pharmaceutical sector, from a network of offices across the UK.
Our client, an established and growing hospitality & hotel business in Cardiff are seeking an experienced Sales Manager to join them on a permanent basis in this exciting next phase of their growth.
In this key role, you will lead in increasing the company's local and national exposure and ultimately driving revenues from the leisure and business travel sectors.
What you'll be doing
Grow local, project-based corporate business and develop relationships with major travel agents.
We have an exciting opportunity for a Marketing and Communications Manager to join our Cardiff, London or Wrexham studio!
The ideal candidate will be directly responsible for Communications, Bid Management and Reporting and will Collaborate with the Board of Directors, Senior Management Team and Project Leaders to develop strategic integrated marketing communications campaigns.
Responsibilities
Create compelling promotional material: Copywriting case studies, capability statements, presentations, and digital content, including generating ideas and editing still and moving content for use across social platforms.