We are seeking a dedicated Customer Relations Coordinator to join our Membership & Customer Relations team.
Reporting directly to the Group Head of Membership & Customer Relations, the successful candidate will be responsible for administering and resolving customer complaints against GGF members efficiently and effectively.
This role involves acting as an intermediary between customers and GGF Members, ensuring fair and satisfactory resolutions to complaints while upholding the organisation's standards of service.
Salary: £35,000 - £38,000 dependent on experience.
Location: On- Site, West Bromwich, B70 8BG.
General
We are a fast-growing Ecommerce and Wholesale Bathroom company who design and import own brand products and distribute all across the UK from a local Plumbers Merchants to Big Online Retailers and anyone in between.
Viking have an exciting opportunity for a Customer Service Team Manager to join our team based in Leicester (1 day home working per week) .
Seeking a role where proactivity is welcomed, with scope to develop and grow?
Looking to work within a vibrant company, combining 25 years of industry expertise with ongoing investment in cutting-edge technology to drive future success?
Our client, a leading B2B information and technology organisation with a global presence, is seeking a dynamic and experienced individual to join as a Customer Success Manager.
Role Overview
As a Customer Success Manager, you will have a portfolio of client accounts within a defined territory.
Your primary responsibility will be to deliver exceptional service to clients, guiding them through a comprehensive 360-degree service schedule aimed at maximising growth opportunities across their suite of products.
R13 Recruitment are proudly collaborating with an award-winning organisation in the international travel sector in their recruit for a Customer Relations Manager, who will focus on the effective management of complaints.
You will have strong customer service skills and a passion for providing great service, and will be joining an exciting organisation that really values their contact centre team and offers a fantastic chance to develop your skills.
This is a permanent position, offered on a full time or part time basis.
Our utilities client is currently seeking a Customer Communications Manager to join their team in Worthing, this will be a hybrid role and you will be required to come into the office 2 days a week.
As a Customer Service Administrator reporting to the Customer Relations Manager, you will be responsible for ensuring excellent communication exists between the business and their customers along with resolving and responding to customer queries received.
You will proactively build and develop relationships with existing clients.
Responsibilities
Build and maintain excellent customer relationships.