Posted by Parkside Office Professional • £17.12/hr
Our international client requires an experienced Customer Relations Specialist to join their team for a minimum period of 6 months
The role is responsible for managing and resolving difficult customer situations once escalated from the Level 2 team.
Key skills are showing empathy and understanding of the customer situation, and identifying solutions that maintain the customer's confidence in the brand whilst balancing the commercials.
Posted by Four Recruitment Ltd • £30K/yr to £35K/yr
Opportunity
My client is an e-commerce business located in Knowsley, Merseyside.
They operate in a diverse range of B2B and B2C sectors and currently have nine websites spanning several industries some of which need an amazing, knowledgeable individual to drive sales and further growth.
General
Working with some of the best-known brands in their respective fields in the UK, we have an extensive supplier portfolio and large catalogues to manage and administer.
Our client a leading designer and manufacture of pet products based in Nottingham are recruiting for a manager to head up their Customer Relationship Management department.
This role is open due to huge growth of the business.
Posted by Central Employment Agency (North East) Limited • £40K/yr to £45K/yr
This role is critical to ensuring the smooth delivery of services to our clients and will act as the main point of escalation for both the account management and customer service teams.
The ideal candidate will be an exceptional people leader with a strong focus on personnel management, client satisfaction, and operational efficiency.
Central Employment is proud to partner with one of the UK's fastest-growing fulfilment companies with their Head Office in Gateshead.
As the Customer Relations Specialist, you will manage customer care, queries, and complaints from start to finish, ensuring timely and appropriate resolutions.
Our client, a leading manufacturer in the construction sector, is seeking a Customer Relations Specialist to join their dynamic team in Milton Keynes.
This role is integral to ensuring the delivery of exceptional customer service and enhancing the overall experience for their customers.
Our client based in the Carnforth area, are seeking a Customer Service Manager who is passionate about improving customer service experiences, creating engaged customers, and facilitating organic growth.
The ideal candidate will take ownership of customer issues and see problems through to resolution, setting a clear mission and deploying strategies focused on that mission.
Day to day of the role
Develop service procedures, policies, and standards to ensure customer satisfaction.