Posted by Heyland Recruitment • £25K/yr to £26K/yr
Following an extensive period of growth my client is looking for an experienced Customer Service Administrator to join their friendly team.
I am recruiting a Customer Service Administrator to join a global, market leading business based in Warrington.
You will be the first point of contact for their customers, offering great contract support and customer service in a fast-paced, encouraging environment to provide a continuous professional service to our customers.
Posted by April Faith Recruitment Ltd • £25K/yr to £28K/yr
Job Overview
Our client is seeking a dedicated and proactive Customer Service and Administration Assistant to join their growing team.
This role involves managing customer queries, processing orders, and handling various administrative tasks via online portals and CRM systems.
The successful candidate will be responsible for providing excellent customer service across our mobiles, broadband, phone systems, energy services, and merchant services departments.
We are recruiting for an administrator who enjoys a varied work load (if you have experience in the service industry this would be an advantage but not essential) This role will be working in a team focussing on coordination of administration duties focussed on job completions and billing to effectively control and monitor service delivery within all divisions.
The ideal candidate will be
Hardworking, professional, very thorough even when working under pressure.
You must be willing to take on training and advice by senior members of the team and be enthusiastic in your role.
In the administration aspect of the role, you will respond professionally and within a targeted timeframe to all inbound email inquiries, working closely with subscribers to ensure that all details are accurate and GDPR-compliant.
Your New Role
Joining a leading organisation in warranty and mechanical breakdown across Europe, they are independent experts in the automotive and insurance sector, with over 40 years' experience, operating in 9 European markets.