Reporting to the SOC Customer Service Manager, you will be responsible for managing and developing client relationships and bring onboard other partners or end users to grow revenue
Responsibilities
Create and own Account Management plans for 3rd Party Installers and SOC Clients.
We're here to provide simple and straightforward consumer finance solutions and we work with many well-known retailers and brands to help their customers finance their purchases in a responsible way.
We care about making a positive impact for our colleagues, customers, partners and the wider community.
We're part of a global bank and are proud to be a Top Employer UK, providing a great place to work in an open and inclusive environment.
Among our distinguished brands, Parasol stands out as a premier provider within the industry, offering first-class service to the Agile Workforce, including freelancers and contractors.
With 20 years of experience as a leading umbrella payroll provider, Parasol has built an award winning reputation in the market.
At Caroola, we are a leading group of brands specializing in umbrella payroll, CIS, accountancy, and tax services.
You will join QA as a Client Relationship Manager; your focus will be to further grow your account base by prospecting for new business and nurture your existing customers using sales techniques gained from our in-house sales academy and on the job coaching.
About you
If you have experience working in B2B sales ideally in a consultative sales function, enjoy building new relationships, providing solutions, and working to tight deadlines then this could be the role for you.
The Strategic Relationship Account Manager will report directly to the Head of Strategic Relationship Management (SRM).
The role requires travel within the region and offers a hybrid working environment.
This role involves planning and delivering a comprehensive engagement programme with key companies in the West Midlands, working collaboratively with public and private sector stakeholders.
Support your Client Services team with all the administration & campaign co-ordination duties associated with keeping their clients delighted.
Booking multiple mailing campaigns onto their Tharstern MIS system, dealing with many daily queries & tasks, keeping Salesforce & Tharstern accurate and any other ad-hoc duties required by your Account Director / team.
Including, but not limited to, quoting Clients (within 2 hours whenever possible) & following up on quotations to seek the order.
Natural HR is an all-in-one cloud HR & Payroll software provider, partnering with medium-sized businesses to enable them to run their HR operations more efficiently and effectively.
This acquisition combined Moorepay's strengths in payroll software, managed payroll services, and HR advice and consultancy, with Natural HR's strength in HR software.
Having grown from a husband-and-wife duo, Natural HR were acquired by Moorepay in 2023 and became part of the wider Zellis Group.