Reporting to the Client Manager, duties to include
Provide exceptional customer service to clients via phone, email, and chat.
General
Our Client, an international manufacturing company, is currently recruiting an amendable, resourceful and professional Client Relationship Specialist, you will be the primary point of contact for the company clients.
We are pleased to partner with our client and are looking for an experienced CRM and Database Manager to join their dynamic team.
You will be integral in driving impactful growth through effective data management
Reporting into the Marketing Director, you will be a whizz with data and CRM's focused on transforming how our client engages with their audiences and deliver exceptional value through targeting and strategic data techniques.
This is a newly created role aimed at enhancing the efficiency and effectiveness of our Client Relationship Managers (CRMs) while driving sales performance.
We are looking for a highly motivated and dynamic individual to join our team as a Customer Experience Manager.
We're looking for an experienced CRM Manager to join our client, a digital marketing agency.
This is a new role into the business and will be a nice blend of strategy and delivery role which would be perfect for a creative, yet data focused CRM specialist looking for their next challenge.
As a Client Relationship Manager, your primary responsibility is maintaining strong customer relationships and improving our services to ensure customer satisfaction.
To accomplish this, you should promote service excellence and continuous improvements by demonstrating effective communication standards, collaborating with internal and external partners, and proactively managing customer expectations.
This is a hybrid role, but can expect up to 50% travel to clients, operations in Europe and 1 day a week on site in Worksop (all travel costs will be paid for).
About Us: I am looking for a customer services manager, for my client who is a dynamic and customer-focused organisation that values excellence in service delivery.
Responsibilities
Build strong relationships with key customers to support revenue growth and profitability while managing any relationship challenges.