To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.
25 hours per week -
The shifts are Monday Friday 5:30pm 11:30pm and Sat/Sun 8am 11:30pm.
My client is seeking a Customer Service Exceutive to join their team ASAP.
You will manage and assist in raising the profile of the department and be the main point of contact for the Customers in the order, delivery to invoice process.
As the Customer Service Executive, you will be responsible for managing the planning, receipt and action of all orders/queries to lead time.
My client is a global leader in the property / real estate market, they are seeking an Assistant Customer Relations Manager to join the team in ensuring the customer is receiving exceptional service up to the point of completion.
They are seeking a passionate customer experience professional ideally from the property industry who is excellent at building relationships externally and internally and possess outstanding problem-solving skills.