CMS Recruitment limited are currently recruiting for Bilingual Customer Service Representatives on behalf of an international logistics client;
You'll be in contact with lots of different people, so you should be able to quickly build a good rapport and make our guests feel great in a maritime atmosphere.
As well as being comfortable working in a performance-driven environment with confidence.
As a customer service assistant your main duty will be to staff the shopping centre desk or mall ensuring a safe and secure environment while offering fantastic customer service to all visitors and retailers, dealing with any customer queries or issues and if appropriate offer alternative shopping solutions.
As you will be the first contact with many visitors that raise any queries, excellent customer service skills are required.
Handle high volumes of inbound calls/emails, addressing orders, complaints and general inquiries.
Your new role
Your new company A renowned parent company of our five distinguished brands, each dedicated to its own range of premium products for the home, office, and commercial properties.
While we continue to focus on our customers across our three key markets (trade, retail and collision), stocking over 100,000 different parts and operating from 280 branches across the UK and the Republic of Ireland, our key focus is on our colleagues we recognize that our people are our greatest asset.
Over the past few years, LKQ Euro Car Parts has developed into something that is much more than the leading distributor of car and LCV parts.
General
We currently employ over 9,000 colleagues; from logistics and supply chain, to indoor or field based sales, or finance and legal, to marketing, communications and HR - the world really is your oyster when you work for LKQ Euro Car Parts.
CCR are supporting a leading market UK Brand who are looking to recruit an experienced Director of Customer Contact who will be reporting at strategic board level.
Package £150,000 neg (inclusive of Salary and Bonus)
Remote - But will require visits to various sites across the UK.
About Us: I am looking for a customer services manager, for my client who is a dynamic and customer-focused organisation that values excellence in service delivery.
Responsibilities
Build strong relationships with key customers to support revenue growth and profitability while managing any relationship challenges.