Our client is seeking a Customer Service Executive to work as the primary contract for the UK customer interaction.
Primary Duties will include: Customer Order Management/Sales Administration
You will be responsible for managing orders, resolving customer complaints, responding to phone call and email requests and ensuring that the customers and consumers receive a premium service comparable to the luxury positioning of the company brand.
This is a busy and varied role, with responsibilities including
Handling customer enquiries via phone, email and online chat.
Managing administrative tasks such as updating customer accounts and dealing with correspondence.
General
Kenneth Brian Associates are working with a long-established and successful company based in Chessington, who have a rarely available opportunity to join their Customer Service team.
The postholder will be responsible to the Project Manager on specific matters relating to their projects.
The Role
To provide information and support for tenants and leaseholders whose home are affected by major works and to ensure that procedures for communicating and consulting with residents on capital projects demonstrate Best Value.
Assisting customers face to face, on the phone, and via web and social media enquiries.
General
Kenneth Brian Associates are working on a new opportunity for a company based in Chessington, who are looking for a Customer Sales Assistant to join their team.
This is a great opportunity for a confident, articulate and customer focused individual to join a friendly and busy team.