Posted by Parkside Office Professional • £17.12/hr
Our international client requires an experienced Customer Relations Specialist to join their team for a minimum period of 6 months
The role is responsible for managing and resolving difficult customer situations once escalated from the Level 2 team.
Key skills are showing empathy and understanding of the customer situation, and identifying solutions that maintain the customer's confidence in the brand whilst balancing the commercials.
To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.
25 hours per week -
The shifts are Monday Friday 5:30pm 11:30pm and Sat/Sun 8am 11:30pm.
We are currently seeking enthusiastic and customer-focused individuals to join our clients friendly Member Connect team as Contact Centre Representatives.
As a leading UK consulting and administration organisation specialising in the pensions and insurance sectors, our client is dedicated to creating a vibrant workplace where diversity is valued and employees can thrive.
Posted by Source4 Personnel Solutions • £23,878.40/yr
Exciting Job Opportunity: Customer Service Representative ?
Join our client at their brand-new office near Holyport Bray as a Customer Service Representative and become a pivotal part of their team, dedicated to delivering exceptional service and resolving challenges with a flair!
Are you ready to embark on a thrilling journey in the heart of a dynamic call center?
We're now looking for a Customer Service Admin temp to start asap with one of the UK's leading specialists in their field, this opportunity would be to join their busy customer orders fulfilment team on a full-time and temp basis initially, but very much looking at a long term permanent role.
As a temp the plan would be to get someone started and trained on the phones/email systems quickly and help with what is expected to be a busy few months, and then slowly training this person on the orders side, leading into a permanent role if that's what you're looking for.
The Orders Department is the beating heart of the business; processing customer sales orders and ensuring that they deliver great service to their customers by phone and email.
Posted by Page Personnel Finance • £13/hr to £15/hr
The Customer Service Coordinator will be responsible for providing high-quality customer support, managing customer inquiries, and coordinating with internal teams to ensure seamless service delivery.
Our client is a leading expert undergoing a great amount of growth, seeking a temporary customer service agent to support them during a busy period with the view of becoming permanent.
This is a temporary position with the possibility of becoming permanent based on performance and business needs.
Posted by Pertemps Redditch Commercial • £12.80/hr
Customer Service Representative; Redditch based
My client is a manufacturer of precision tools and are looking for a Customer Service Representative to provide excellent customer service and promote their ideas throughout the organisation.
My client's main goal is to increase customer satisfaction, loyalty, and retention and to meet the customer needs and their expectations.
One of my local authority clients are looking fo an experiecned Customer Service officer who has previous experience ensuring Customer Satisfaction.
MUST have previous call centre experience,
Key duties will be to deliver first class customer service by providing information, advice guidance and support to Denbighshire residents as part of the delivery of a new council service - using the most appropriate system/method to meet their needs.