Delivering excellent customer service via phone and email.
Our client
Working in their busy customer service team you will act the first point of contact for existing customer needs.
A vibrant and thriving British manufacturer who distributes their products globally is currently recruiting for a confident customer service professional to join them on a full-time permanent basis.
You'll do everything from checking off deliveries to dealing with enquiries or ensuring that the shelves are fully stocked with well-presented products.
At Aldi, you'll never find yourself bored and twiddling your thumbs on the till as a Store Assistant.
As a Customer Service Advisor you will be the first point of contact for customers.
You will provide a professional and first class service at all times by answering in & outbound calls, live-chats and emails and manage customer complaints and queries.
At Stonewater, the customer voice is at the heart of everything we do.
As a key part of the Customer Voice team, the role of Customer Communications Officer (known internally as Customer Communications Coordinator) is integral to ensuring that we are communicating with customers in a way that is engaging, human, informative and useful.
With your teammates, you'll deliver full-service communications support, ensuring customers get the information they need in a clear and timely way.