Posted by Advanced Resource Managers Limited • £55K/yr to £56K/yr
General
A leading public safety client of ours is currently in the market for a Lead Service Engineer to join the team on a permanent basis, in the role you will be leading the UK Public Safety Customer Service Engineering team, including resource management, capability and knowledge /know how building, setting priorities (incl.
Task management) and developing the individuals in the team to achieve their potential.
Your Main Responsibilities
Working closely with our Customer Service Managers to ensure the engineering team are focussing on the right priorities to achieve SLAs and customer satisfaction.
If you're a tech-savvy Solutions Engineer who's passionate about delivering exceptional customer experiences, this role will give you the platform to make your mark!
This is your chance to make an impact and grow within an AI product organisation.
Are you ready to shape the future of customer communication
A future that has AI on the front end and a seamless Unified Communications infrastructure within the contact centre environment.
Posted by vertex-it-solutions • £34K/yr to £36K/yr
Role
An opportunity has arisen for a Technical Support engineer to join an expanding team, and develop their career in a forward thinking, growing and progressive Managed Service Provider (MSP), who are providing Cloud technology, Hosted services, on site and Remote support provision, consultancy, and support services to their customers.
General
The ideal candidate will have worked in a fast paced, busy customer facing IT support environment, and will have good experience in Cloud based systems such as Azure, and o365 and Windows Active Directory, as well as having basic on-premise networking and server administration skills, who wants to help people, with great customer service.
You may be required to work at other customer sites in the Southeast, and mainly central London.
As a Customer Experience Specialist, you will be the voice of our company, providing unparalleled support and assistance to our valued customers.
Join our dynamic team as a Customer Experience Specialist, where you'll be the frontline ambassador of our brand, delivering exceptional service with every interaction.
Are you ready to embark on a journey where every call is an opportunity to make a difference?
We have a fantastic new job opportunity for a Technical Service Desk 1st Line Support Engineer / IT Helpdesk Analystwho is proficient in in troubleshooting and supporting a range of IT hardware, software and network equipment.
Technical Service Desk 1st Line Support Engineer / IT Helpdesk Analyst who is proficient in in troubleshooting and supporting a range of IT hardware, software and network equipment is required for a well-established Cloud Solutions Provider based in Chessington, Kingston upon Thames.
Hybrid working applies after probation period has passed
Our client is one of the UK's leading security specialists and they are on the lookout for a Service Engineer to join their team!
Benefits: 21 days holiday plus bank holidays (raising over a period up to 25), Annual Christmas and summer parties, Phone, Laptop, all necessary equipment provided and more!