In this customer facing/operational role you will be responsible for the management of the change of customer process, ensuring all allocated sites have appropriate terms of supply and any changes are recorded accurately.
About the Role
Working as part of the Customer Data Change of Tenancy team, the role will interface between the Shared Service Centre (SSC) and the back-office operational teams to ensure our customers and partners receive the highest standard of service at all times and that performance levels are achieved.
Posted by Invigorate Recruitment • £30K/yr to £35K/yr
As the CRM Executive you will be responsible for utilising customer data and insight to drive the CRM activity across the business, including DM, Email, SMS and Digital Marketing activity (via Audience lists).
Invigorate Recruitment is working with its client an online retailer to recruit a CRM Executive.
We are delighted to be supporting an innovative Ed-Tech company in their search for a technical customer success analyst.
The ideal candidate will be passionate for delivering first class customer service, who is inquisitive and enjoys investigating problems.
This is a fast-paced and varied position where you will be providing first line support to their partners in schools, responding to all enquiries, problem solving and listening to customers to find the best solution.
We have been active in the UK energy market for over 20 years and our investments are in renewable energy (solar, wind, hydro, biogas) and storage, whilst supplying energy to organisations of all sizes.
ENGIE's 1,000 employees in the UK are actively engaged in helping the Group reach net-zero carbon by 2045.
We are looking for engaging and dynamic individuals to join the employer engagement team to support in the delivery of high-quality vacancies to our participants.
Focussing on growth employment sectors to identify new opportunities, and ensure we understand, and can adapt to changing market demands.
These roles will be required to cover multiple sites across West Yorkshire to ensure that a consistent and bespoke service is provided to both employers and service users.