Posted by Nigel Frank International • £55K/yr to £70K/yr
This role is centred around the Customer Experience, and focuses on drawing insight from multiple data sources, and democratizing this across the business to tell them what they are learning and how they can improve.
A well-established organisation are recruiting for a Voice of Customer Manager to join their Data & Insights team in Epsom (Surrey).
They operate a flexible hybrid-working model, where you'll spend 3 days per week working from their modern offices to collaborate with your team and business stakeholders.
We are looking for anexperienced Customer Service professional, experienced in supporting customer throughout their entire journey.
Do you have experience of working within a customer service position and helping business customers via telephone and emails?
You will be responsible for providing product/services information, answering questions, and resolving any emerging problems that customers might face, with accuracy and efficiency.
Working with our Customer Experience team, you'll be responsible for in person customer engagement in communities, before, during and after planned works.
Locations: South London, Aldershot, Reading, Milton Keynes, Oxford and Horley
Do you want to be a part of an innovative and supportive team, where there are great opportunities for career progression and development?
Our client, a rapidly growing employer based in central Guildford is looking to recruit a committed, attentive and hard working Customer Support Agent to join a very successful, knowledgeable and passionate team of professionals.
Working for a business and CEO who has reached great strength in the market place, you will be joining a business that continues to grow and a team of friendly professionals that really are passionate about what they do.
With ambitious growth plans over the coming years, this is an opportunity not to be missed.
Joining us as a Christmas Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge.Whilst this is a temporary contract, there could be the potential for a permanent role later depending on the opportunities in your local area, so it could be the start of a new career with us.
About the role
Christmas in Boots is our most exciting time of the year, and it can be very busy, so we'll provide you with all the training and support you need to help you be at your best.You will work in a Boots store and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop.
In the role of Customer Service Executive, this is a great chance to join a world renowned business who offer an amazing working environment, a really friendly, 'family' culture.
We have a fantastic opportunity for an experienced Customer Service candidate who has specialised in fast paced environments handling large e-mail and call volumes to join a very well known, successful organisation with excellent modern offices located in Epsom on a temporary basis until March 2025.
We are working with reputable, market leader within the software sector who are looking for 3 x Customer Success Executive to join a well established team.
HYBRID WORKING - 3 days in the office 2 days from home
We are pleased to be supporting our Horley based client who are currently looking to hire 2 x Customer Support Analyst's to join their growing team.
This is a fantastic opportunity for someone with strong customer service experience and proficiency in Excel, as you'll be diving into data and spreadsheets regularly.
Benefits Include: Pension scheme, increasing holiday with length of service (start at 20 days rising to 25 days), Holiday EXTRA - purchase up to 5 days extra holiday per year, Employee Assistance programmes - health/legal/counselling, award bonus, Simply Health, Season Ticket Loans, Company social activities inc. Summer BBQ, Festive lunch and much more!