Customer Experience Manager / Customer Proposition Manager / Head of Customer Experience / Head of Propositions / Propositions Leads / Digital Proposition Lead
You will be working with the Head of Customer Experience & Proposition who has recently joined the company and wants to move at pace to reshape and refine their customer propositions across the business.
Join us as a Customer Experience Proposition Development Lead within the Customer team and you'll be a big part of this.
At Samsung UK, the Customer Experience team is the go-to squad for all things customer support, covering a wide range of products and services.
General
The Customer Experience (CX) team focus on the service customers receive post sale, your new role as National Performance Coordinator is to support Samsung's repair partners with continuous improvement, training, service levels and repairs.
Your mission will be to build strong internal and external relationships their our repair partner network, supporting their continuous improvement, implementing change and uplifting performance.
Posted by Marke Creative Merchandise Limited • £21K/yr to £23K/yr
General
The Customer Experience Representative is the "face" of our company and Ability to "Think Customer" at all times is essential.
This role is to process orders and invoices, accurately, with high attention to detail, and to handle customer queries (mostly by email) in a professional and timely manner.
Primary Duties and Responsibilities
Primary point-of-contact for the assigned clients, working with Account Managers, with a good understanding of customer requirements and challenges.
We are currently recruiting for a Customer Experience Supervisor for an established store in Bluewater.
We now have an exciting opportunity to join the retailer as a prestigious Customer Experience Supervisorand have a direct impact on the business and its future direction with this established Store
With Stores across the UK and Europe, our client is enjoying a sustained period of growth and success.
Our client is a well established sales and marketing company based in London, they have a stellar reputation for providing excellent service to their growing portfolio of clients.
This is a fast paced role with great career progression opportunities, our client will only consider candidates that are available on the equivalent of a FULL TIME basis.