Posted by Source4 Personnel Solutions • £21K/yr to £29K/yr
As a Customer Experience Specialist, you will be the voice of our client company, providing unparalleled support and assistance to our valued customers.
Join our client dynamic team as a Customer Experience Specialist, where you'll be the frontline ambassador of our brand, delivering exceptional service with every interaction.
Are you ready to embark on a journey where every call is an opportunity to make a difference?
This is initially a temporary role with a view to going permanent.
Overall responsibilities and accountabilities include answering service calls, logging faults onto the database in a timely manner and communicating any problems to senior team members.
The main duties of this role are to act as the first point of contact for fault reporting and fault resolution so as to restore service as quickly as possible.
We're recruiting for an excellent communicator who takes pride in delivering exceptional customer service.
In this role you'll be responsible for providing inbound contact support for the business, in order to resolve enquiries and generate leads.
Based at our Richmond Lettings Head office, the Customer Services Representative enables Savills to deliver consistently high levels of customer service to our clients, a clear point of difference, for which we are exceptionally proud.
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As a Service Coordinator for our Client, you will play a vital role in ensuring that the customers receive the highest standards of customer service.
With ambitious yet achievable growth plans, we are looking for someone who is willing to apply a strong work ethic and deliver excellent levels of performance.