Posted by Parkside Office Professional • £28K/yr to £30K/yr
General
My well known client based in Watford is looking for two Customer Service Representative with excellent communication skills with both oral & written fluency, in English and at least one of the following languages, is a requirement:
A combination of a minimum 2 languages, out of the 4 above, is preferred and would be a definite advantage.
Job Summary
To be responsible for the whole order management process, from placing the orders until the goods have arrived at the customer side.
As our Client Services Manager you will understand your clients and their needs, inside out.
You'll ensure that effective and efficient services are delivered to contractual service level agreements and our solutions are fit for service, creating growth opportunities where possible and driving service improvement plan.
You'll be responsible for monitoring and progressing client campaigns, activity, requests, and end to end service management across your portfolio.
As an O2 Retail Advisor, your main role will be to deliver outstanding in-store performance and customer care, while working together with your team to meet your store's wider goals.
Flexibility is essential in our stores, and you may be required to work additional hours as needed.
We provide plenty of notice to accommodate your schedule.
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (until 11pm) and weekends, to be discussed at interview
The main job function will be to deliver excellent customer experience to all clients across all aspects of the process from client on-boarding, quoting, reporting, invoicing, and managing all incoming customer communications in a swift and professional manner.
If you are a school leaver/fresh graduate looking to develop your skills and progress within an office environment or have a background in retail and are looking for a change then please do get in touch!
We have a fantastic opportunity for a Customer Service Coordinators to kick start their career for an exciting and growing customer service team based in Hemel Hempstead.
Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you.
Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career.
Posted by Parkside Office Professional • £28K/yr to £30K/yr
General
My well known client based in Watford is looking for two Customer Service Representative with excellent communication skills with both oral & written fluency, in English and at least one of the following languages, is a requirement:
A combination of a minimum 2 languages, out of the 4 above, is preferred and would be a definite advantage.
Job Summary
To be responsible for the whole order management process, from placing the orders until the goods have arrived at the customer side.