Customer Experience Manager / Customer Proposition Manager / Head of Customer Experience / Head of Propositions / Propositions Leads / Digital Proposition Lead
You will be working with the Head of Customer Experience & Proposition who has recently joined the company and wants to move at pace to reshape and refine their customer propositions across the business.
Join us as a Customer Experience Proposition Development Lead within the Customer team and you'll be a big part of this.
We are a world leading tourism company, passionate about helping travellers explore cultures, experience places, and connect with others, to live an enriched life.
With over 95 years of experience and with team members across the globe, we know travel and pride ourselves on delivering 5-star customer service and experiences of a lifetime.
This role has a hybrid working arrangement with 2 days per week in our London office and 3 days working remotely from home.
Posted by Fintellect Recruitment • £65K/yr to £80K/yr
Our client is on a quest to be the world's most proactive bank.
Their ambition is to improve lives by providing better clarity, intelligence and technology to empower every individual in making the smartest financial decisions.
They believe that everyone has the right to access, understand and manage their money with confidence.
My client is looking for an experienced person within the travel industry, to spearhead and create a service product and service model to an elite and luxury level for their client base.
The client will want to create packages and experiences in the post covid world, and require a confident and experienced person at an elite level with lots of vision, attention to detail and creativity.
Data, Digital, Tech, Experience is all part of the language to be successful as an applicant, this would not suit someone who does not have experience within these areas.
Coming up with the CRM strategy and helping your team to plan, execute and optimise these kinds of campaigns to a massive customer base (we're talking tens of millions).
Team Management 3 reports
What if you were responsible for overseeing the ideas.