Posted by Sheridan Ward Recruitment Services • £27K/yr to £30K/yr
Sheridan ward is excited to be recruiting for a fabulous company based in the Watford area, they are on the lookout for a new Customer Administrator to join their growing team!
This role does require somebody who has previous experience in working closely with projects teams and engineers.
You will be scheduling diaries and managing the admin tasks for the engineering team.
This role involves providing administrative and analytical support as a part of a seamless customer service journey from initial on-boarding through to account maintenance and management.
Supporting our corporate customer service team, we are looking for a number of key account co-ordinators to work alongside Account Executives in the maintenance of customer portfolios.
The successful applicant will liaise with internal stakeholders as well as customers so will need to be an excellent communicator across telephone and email with a proactive approach to managing their own workload.
Answer customer enquiries (via phone or e-mails) in a timely manner to provide our customers with an efficient, reliable service.
General
A position has arisen for a full time, Customer Service and Incident Advisor for a global brand in Watford.
The position is responsible for managing the order entry, cash process and delivery of products to a range of commercial customers across the EMEA region as well as dealing with calls and e-mails for technical emergencies and enquiries.