You'll be joining the global customer experience function of a luxury retail brand and be responsible for taking a programme you could consider an MVP, and helping to evolve it into a much more sophisticated and impactful capability, which helps drive decision making across the business' digital estate.
Working set up: Hybrid, 2 days in office a week
Currently, they have a series of research studies set up in Medallia which cover post purchase interactions and some basic feedback loops on site and in-app experience through popups.
We are seeking a passionate and strategic Senior Customer Experience Manager to lead the optimisation and homogenisation of our end-to-end customer journey.
This pivotal role will report directly to the CEO and require close collaboration with other board directors to ensure a seamless and exceptional experience at every stage.
The leading global provider of AI video telematics and connected fleet data is looking for a Customer Experience Administrator to provide comprehensive support to ensure the best possible customer experience.
You will be working with the Customer Experience Team to support the Account Managers, setting them up for success and taking a proactive approach to customer care.
Key Responsibilities
First point of call for visitors & phone calls and emails - ensuring customer service is first class.
Posted by Page Personnel Secretarial & Business Support • £23K/yr to £24K/yr
Page Personnel have just registered multiple Customer Experience Advisor Positions in central Leeds to work for a reputable law firm!
This would be an excellent opportunity for someone experienced within customer services or someone that is looking to join a business which will provide full training!
The business offers in return for your hard work excellent progression and a structured career path for all their employees!
My client, a well-established law firm specialising in Wills, Probate, and Estate Planning, is seeking a Customer Experience Executive to join their dynamic team in Derby.
The firm is known for its commitment to protecting not just financial assets, but also the emotional well-being of their clients.
This role is key in ensuring clients receive the highest level of service, providing crucial support and guidance through their legal processes.