We are helping a leading UK retail brand, known for our commitment to quality, innovation, and exceptional customer service.
As they continue to evolve and grow, they are looking to deepen their understanding of their customers' needs and enhance their journey across all touchpoints.
General
Contract Duration: 4 to 5 months, with possible extension
We are looking for a Customer Experience Coordinator, supporting resident satisfaction at two premier London developments reporting to the Head of Customer Experience, you'll provide a seamless resident experience in collaboration with developers.
Key Responsibilities
Resolve customer concerns efficiently and support resident onboarding.
Primary contact for residents, managing move-ins and addressing queries.
As a Customer Experience Specialist, you will be the voice of our company, providing unparalleled support and assistance to our valued customers.
Join our dynamic team as a Customer Experience Specialist, where you'll be the frontline ambassador of our brand, delivering exceptional service with every interaction.
Are you ready to embark on a journey where every call is an opportunity to make a difference?
We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000 colleagues.
General
This role sits within our Private Sector FM business division that provides catering, cleaning, hard services, pest control, and security services to a wide range of prestigious clients, within the Venues market.
Posted by Macildowie Recruitment and Retention • £23K/yr to £25K/yr
Role Overview
The Customer Service Co-ordinator will play a key role in ensuring a smooth and efficient customer experience.
General
This is an exciting opportunity for a proactive and organised individual who thrives in a customer-focused role and enjoys being part of a collaborative team.
Macildowie is pleased to be working with a leading company in Leicester to recruit a Customer Service Co-ordinator.
We are excited to be recruiting a full time Customer Experience Assistant for our innovation centre, in Hoddesdon.
Support businesses already located in Broxbourne;
Hoddesdon Enterprise Centre (HEC), is an innovation centres helping transform Broxbourne as a place for business growth by supporting the local authority's ambitions to: