We are looking for a Customer Experience Coordinator, supporting resident satisfaction at two premier London developments reporting to the Head of Customer Experience, you'll provide a seamless resident experience in collaboration with developers.
Key Responsibilities
Resolve customer concerns efficiently and support resident onboarding.
Primary contact for residents, managing move-ins and addressing queries.
As a Customer Experience Specialist, you will be the voice of our company, providing unparalleled support and assistance to our valued customers.
Join our dynamic team as a Customer Experience Specialist, where you'll be the frontline ambassador of our brand, delivering exceptional service with every interaction.
Are you ready to embark on a journey where every call is an opportunity to make a difference?
We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000 colleagues.
General
This role sits within our Private Sector FM business division that provides catering, cleaning, hard services, pest control, and security services to a wide range of prestigious clients, within the Venues market.
Posted by Macildowie Recruitment and Retention • £23K/yr to £25K/yr
Role Overview
The Customer Service Co-ordinator will play a key role in ensuring a smooth and efficient customer experience.
General
This is an exciting opportunity for a proactive and organised individual who thrives in a customer-focused role and enjoys being part of a collaborative team.
Macildowie is pleased to be working with a leading company in Leicester to recruit a Customer Service Co-ordinator.
We are excited to be recruiting a full time Customer Experience Assistant for our innovation centre, in Hoddesdon.
Support businesses already located in Broxbourne;
Hoddesdon Enterprise Centre (HEC), is an innovation centres helping transform Broxbourne as a place for business growth by supporting the local authority's ambitions to: