The Director of Customer Excellence is a member of the Leadership Team whose purpose is to lead a high performing organisation and develop a culture which enables and drives both customer and colleague satisfaction.
The Director of Customer excellence will play a critical role in driving forward the Groups' ambitions for growth, innovation, regeneration, financial capacity and ensuring customers influence service.
This role will be the guardian of the Customer excellence strategy, ensuring its effective design, delivery and implementation which will in turn underpin the delivery of our strategic plan/corporate commitments.
Posted by Cummins Mellor Recruitment • £32K/yr to £35K/yr
We're looking for a forward-thinking Customer Service Manager to lead and manage the Sales and Logistics office teams, working closely with the Sales Director to further develop best practices across the sales functions.
The Customer Service Manager will collaborate with both reactive and proactive teams to handle customer enquiries, complaints, and pricing, and will work alongside the North and South Key Account Managers to ensure sales leads and opportunities are proactively followed up.
Is focused on maximising opportunities for the organisation, ensuring alignment with the company's strategic and development goals.
This is no ordinary Client Relationship Director roleit's about spearheading business critical partnerships, nurturing complex high-value accounts and developing long-term strategies to deliver game-changing Smart Meter solutions.
As they gear up to dominate the "win in water" space, they are searching for an exceptional Client Relationship Director.
Our client is a frontrunner in the UK communications sector, powering the backbone of private and public networks that drive smart utilities and metering.
We are the UK & Ireland's leading visual communications specialist delivering dynamic multi-channel marketing services to brands and retailers.
Our model combines insight, creative, production, execution and optimisation to provide clients with a broad range of effective and impactful point-of-purchase visual communications.
With a team-driven approach to innovation and customer-centricity, our client is expanding their focus on ensuring clients not only achieve but exceed their desired outcomes.
Our client prides themselves on providing innovative and impactful solutions that transform how their clients achieve success.
CloudScope recruitment are delighted to be working in partnership with a rapidly growing SaaS company specializing in rec-tech.