Posted by Acorn insurance & Financial Services LTD • £24K/yr to £26K/yr
We are looking for people with excellent customer service, response, and resolution skills, who will treat our customer fairly with empathy and respect.
As a Customer Service Claims Handler you are the first point of contact for our customers, you will ensure the delivery of excellent customer service by providing relevant and accurate information to every customer, based on your professional expertise and training that will be provided in house.
The First Notification of Loss department is a fast paced and energetic department where no two days are the same and customer service is key.
You will handle up to 40 calls a day from valued customers and work to provide a positive experience with first time resolution.
As a Pension Customer Support Agent, you will be supporting pension account holders with day-to-day queries regarding their account and pension.
We have an excellent opportunity for a Pension Customer Support Agent to join a large pensions provider in Liverpool assisting customers with day to day enquires regarding their pension account.
I am working exclusively with a business based in Liverpool who are seeking a Customer Service Representative, who will serve as the first point of contact for our customers during service issues or faults.
This role is vital in providing first-level support, managing support tickets, and ensuring high levels of client satisfaction through effective communication and problem-solving.
Not only is this company the UK market leader in their field, their competitive salaries, onsite parking, flexible working hours with an unrivalled benefits package; is simply not an opportunity you would want to pass up on!
This position involves managing bookings, answering customer queries, processing refunds, handling disruptions, and communicating important information to passengers.
Successful candidates will play a key role in providing exceptional customer service for our client's customers across all communication channels, including telephone, email, WhatsApp, and social media.
We have some brand new and fantastic opportunities with a leading Airline as they recruit for a number of Customer Engagement Representatives to join their home-based team, on an initial 6-month contract basis.