Our client is seeking a dedicated and detail-oriented Complaints Handler to join their dynamic team in Manchester City Centre.
This role offers an exciting opportunity to be the first point of contact for both clients and internal teams, ensuring the highest level of service at all times.
The successful candidate will have a real focus on delivering exceptional outcomes, managing all service issues in line with company SLA's as a minimum requirement.
As a Complaints Handler, you will report into our Complaints Manager and your primary responsibility will be managing complaints from our customers.
You'll act as a key person for ensuring complaints are acknowledged promptly and handled professionally.
About the role
Our Complaints team is looking for an enthusiastic, highly-organised, and detail-oriented person to play an active role in the quality assurance and customer service of our growing company.
Posted by The Portfolio Group • £25K/yr to £28K/yr
You will be responsible for the day-to-day management of Service Issues across the business being the first point of contact for both client and internal teams to always ensure the highest level of service!
Our client, a leading advisory organisation, is seeking a dynamic and dedicated Customer Resolutuion Agent to join their team in Manchester!
Are you passionate about delivering exceptional customer care and exceeding clients' expectations?
Posted by The Portfolio Group • £25K/yr to £28K/yr
You will be responsible for the day-to-day management of Service Issues across the business being the first point of contact for both client and internal teams to always ensure the highest level of service!
Our client, a leading advisory organisation, is seeking a dynamic and dedicated Customer Resolutuion Agent to join their team in Manchester!
Are you passionate about delivering exceptional customer care and exceeding clients' expectations?
We pride ourselves on our commitment to quality and customer satisfaction.
About Us: We are a dynamic and growing company dedicated to delivering outstanding customer experiences.
We are currently seeking a talented and motivated Senior Customer Service Representative to join our team and play a crucial role in maintaining our high standards of customer service.
Posted by The Portfolio Group • £25K/yr to £28K/yr
Calling all Customer service superstars!
We are seeking a professional and motivated Customer Service professional to join a leading SaaS brand in Manchester!
Providing a super-duper service to new and existing clients through critical care support, by identifying "at risk" accounts and pro-actively contacting to offer support, additional training and resolving service issues relating to the software, sale or customer service.
Reed are proud to, again, be working with our longstanding aerospace client in Macclesfield, exclusively supporting their search for a Customer Service Coordinator.