Handle incoming telephone calls and assist customers with their enquiries.
General
Our well-established client based in the Tamworth area are currently recruiting for a Full Time Customer Service Advisor to join their team on a temp to perm basis.
You will be working full time hours, Monday to Friday on a rotating shift pattern - 8am - 4pm, 9am - 5pm, and 10am - 6pm.
Manage all inbound customer service enquiries via phone, email, and CRM system, ensuring a professional and efficient response.
Triage enquiries to the appropriate departments, including Account Managers, Customer Success Teams, and Technical Support, while handling general enquiries independently.
General
Major Recruitment Oldbury are delighted to be recruiting for a professional, forward thinking organisation in the Tamworth area, who are actively seeking an experience Customer Service Coordinator to join their busy office.
Joining as a Customer Support Executive, this home-based role combines administration and customer service duties, with the core objective to provide daily support to the Sales Consultant team and help them maximise their productivity.
Previous customer service gained within the cruise or travel sector is essential for this position, along with excellent communication skills and attention to detail.
We have a fantastic opportunity for passionate, customer-focused and highly organised travel industry professionals to be part of our award-winning client's Customer Support team.