As a Customer Service Representative, you'll be responsible for the behind-the-scenes processing service, looking after all web and email-based customer enquiries, such as applications, enquiries, complaints, written correspondence and other back-office activities.
You will move across different processes of the scheme learning new skills and processing different types of customer correspondence.
The role will involve providing specialist advice, quick thinking and cross referencing to clear set processes, guidance and systems.
A vibrant and thriving British manufacturer who distributes their products globally is currently recruiting for a confident customer service professional to join them on a full-time permanent basis.
Working in their production team you will get exposure to various departments coordinating all administration needed to meet customer needs.
This is a brilliant opportunity for an entry level or experienced candidate to join a progressive business.
Joining us as a Christmas Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge.Whilst this is a temporary contract, there could be the potential for a permanent role later depending on the opportunities in your local area, so it could be the start of a new career with us.
Christmas in Boots is our most exciting time of the year, and it can be very busy, so we'll provide you with all the training and support you need to help you be at your best.You will work in a Boots store and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop.
Posted by Hays Specialist Recruitment Limited • £28K/yr
You will be responsible for providing excellent customer service, order taking, checking stock availability, processing orders, scheduling customer orders, liaising with transportation, dealing with customer queries and general administrative duties.
Your new role
The hours for the position are 07:00 to 15:45 or 08:15 to 17:00.
As a Customer Service Advisor, you will manage the workflow for our field operatives and technicians in real-time, ensuring they receive the right work at the right time.
Role Objective: Join our clients Customer Service Scheduling and Delivery team where you will play a crucial role in ensuring the efficiency and effectiveness of their Field and Contact Centre operations.
Key Accountabilities
Schedule customer-appointed and proactive work for our field technicians and repair crews.