Our customer support staff are expected to embody patience, courtesy, and kindness in every conversation, ensuring that all inquiries are promptly addressed.
Our ultimate objective is to deliver exceptional customer support, ensuring that every interaction leaves customers delighted with their decision to choose us.
This role will manage the customer care team and you will be expected to lead by example, the role will be a mixture of 'managing' as well as 'getting your hands dirty' in the day to day role of customer care.
You/the team will be responsible for dealing with all queries but also responsible for ensuring an exceptional experience for all customers.
Kenny Recruit are working with a highly reputable retail company, to find a motivated, experienced and approachable Customer Care Manager, on a permanent basis.
The role of Customer Care Representative is a great opportunity for someone that is not just looking for a job, but who wants to develop and build a career for themselves.
About the role
An excellent opportunity has arisen for a full-time Customer Care Representative based in London, with flexibility for hybrid / remote work.