This role will manage the customer care team and you will be expected to lead by example, the role will be a mixture of 'managing' as well as 'getting your hands dirty' in the day to day role of customer care.
You/the team will be responsible for dealing with all queries but also responsible for ensuring an exceptional experience for all customers.
Kenny Recruit are working with a highly reputable retail company, to find a motivated, experienced and approachable Customer Care Manager, on a permanent basis.
Posted by General Pharmaceutical Council • £26K/yr
We're looking for someone with excellent communication skills and experience of working in a busy contact centre environment to join our friendly team in providing outstanding customer service.
Closing date: 26th August 2024, however we advise applying asap as we will be interviewing as we receive applications and may close the role early.
Interview dates: Throughout August/September as applications are received.