By making the customer experience the focus of all you do, providing an excellent service through various communications channels to ensure the right customer outcome is achieved in each interaction.
This role covers the first and second level of contact with customers through a variety of communication channels.
The Customer Advisor will work in one of three key business areas - Road, Insurance or Driving School.
To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.
25 hours per week -
The shifts are Monday Friday 5:30pm 11:30pm and Sat/Sun 8am 11:30pm.
Posted by Hamlin Knight - Recruitment Specialists in Human Resources, Office Support and Sales & Marketing • £24K/yr to £27K/yr
Our client, a global scientific organisation based in Rotherham are seeking to recruit a Customer Care Associate, to their fabulous team.
This is a really exciting time to join the company as they are rapidly expanding.
Based within beautiful refurbished offices with excellent benefits such as generous holidays, free parking, pension, healthcare, exceptional progression and a really friendly and supportive team and Manager.
Professionally handle incoming communications from customers through a variety of channels (phone, email, customer portal etc).
General
We are recruiting for an exciting role with our client based in Norwich who are looking to recruit a Customer Care Coordinator.
In the role you will be responsible for coordinating remediation works in customers' homes, involving the identification of an issue, scheduling of works and communications with the customers, contractors and wider Customer Care team.
Professionally handle incoming communications from customers through a variety of channels (phone, email, customer portal etc).
General
We are recruiting for an exciting role with our client based in Norwich who are looking to recruit a Customer Care Coordinator.
In the role you will be responsible for coordinating remediation works in customers' homes, involving the identification of an issue, scheduling of works and communications with the customers, contractors and wider Customer Care team.
We are seeking an outstanding Customer Care Representative to support our client's team based in Warrington.
This is a fast-paced role critical to the UK Service Team's success, it requires excellence in customer care, strong relationship building, accuracy, attention to detail and the ability to prioritise workload.
Working to KPI's and service budgets, the role will be supporting the requirements of internal and external customers, processing and maintaining accurate maintenance records onto the ERP system, whilst providing administrative support to the UK Fleet of Engineers, including planning & dispatching engineers to jobs where required.
Our client, a global luxury footwear brand, are seeking a Customer Care Coordinator to join a very welcoming and friendly team on a temporary basis for 12-16 weeks.
The ideal candidate will provide exceptional service to all International end consumers across proprietary websites, as well as meets/exceeds sales profit and customer satisfaction targets.
The role has the potential to go permanent for the right candidate.
Posted by Connect Recruitment Consultants Ltd. • £25K/yr to £27K/yr
Customer Care Specialist
To contribute to the delivery outstanding customer service to all customers through the provision and collation of timely and accurate information and the completion of all relevant transactions.
Through day to day transactions ensure compliance of all regulatory requirements and industry standards.