We are seeking an outstanding Customer Care Representative to support our client's team based in Warrington.
This is a fast-paced role critical to the UK Service Team's success, it requires excellence in customer care, strong relationship building, accuracy, attention to detail and the ability to prioritise workload.
Working to KPI's and service budgets, the role will be supporting the requirements of internal and external customers, processing and maintaining accurate maintenance records onto the ERP system, whilst providing administrative support to the UK Fleet of Engineers, including planning & dispatching engineers to jobs where required.
Our client, a global scientific organisation based in Rotherham are seeking to recruit a Customer Care Associate, to their fabulous team.
This is a really exciting time to join the company as they are rapidly expanding.
Based within beautiful refurbished offices with excellent benefits such as generous holidays, free parking, pension, healthcare, exceptional progression and a really friendly and supportive team and Manager.
Overall Purpose of the Role: To own the Customer Journey for a defined geographical area working across our business channels to ensure the best possible experience for our customers.
As a Customer Care Advisor you'll be at the heart of building strong customer relationships enabling you to bring the voice of the customer to the site and ensuring that assigned customers' requirements are met in the most efficient and cost effective way.
The Company we're recruiting for ensure they inspire, challenge and put their heart and soul into their customers and each other.
Department: You'll be working as part of the Supply chain team (this position is working in modern offices and isn't a call centre environment)
Due to continued growth and expansion my client is looking to recruit an additional 7 Advisors to join their existing Customer Care team.
We are delighted to be working exclusively with a Leicester based client within the service industry for a recruitment drive to boost their customer service team.
The role is based in their new central city offices and the hours of work are Monday to Friday 8am to 4pm.