By making the customer experience the focus of all you do, providing an excellent service through various communications channels to ensure the right customer outcome is achieved in each interaction.
This role covers the first and second level of contact with customers through a variety of communication channels.
The Customer Advisor will work in one of three key business areas - Road, Insurance or Driving School.
Posted by Hamlin Knight - Recruitment Specialists in Human Resources, Office Support and Sales & Marketing • £24K/yr to £27K/yr
Our client, a global scientific organisation based in Rotherham are seeking to recruit a Customer Care Associate, to their fabulous team.
This is a really exciting time to join the company as they are rapidly expanding.
Based within beautiful refurbished offices with excellent benefits such as generous holidays, free parking, pension, healthcare, exceptional progression and a really friendly and supportive team and Manager.
Professionally handle incoming communications from customers through a variety of channels (phone, email, customer portal etc).
General
We are recruiting for an exciting role with our client based in Norwich who are looking to recruit a Customer Care Coordinator.
In the role you will be responsible for coordinating remediation works in customers' homes, involving the identification of an issue, scheduling of works and communications with the customers, contractors and wider Customer Care team.
You/the team will be responsible for dealing with all queries but also responsible for ensuring an exceptional experience for all customers.
This role will support the Customer Care Manager, you will oversee the team on a day to day basis, you will have a hands-on approach and the ability to lead by example.
Kenny Recruit are working with a highly reputable retail company, to find a motivated, experienced and approachable Customer Care Supervisor, on a permanent basis.
Posted by Savills Management Resources • £15K/yr to £100K/yr
General
The role to ensure the smooth and efficient operation of the Customer Services department providing excellent customer service, ensuring excellent standards of customer care at all times.
Purpose of the Role
Key Responsibilities
Ensure the overall effectiveness and efficiency of the Customer Services team and customer care provision.