We are recruiting for experienced Customer Service professionals to work for a well-known, established insurance company!
If you have at least one year's customer service experience, excellent keyboard skills and the ability to work in a fast-paced environment... this could be the role for you!
We have roles available in Peterborough and Sunderland for start dates in July!
The Customer Experience Manager will be responsible for managing the Customer Experience Team, a centralised team working across all departments, focusing on improving customer experience, identifying areas for change and ultimately reducing customer fail rates.
General
They have a brand new and pivotal opportunity for a Customer Experience Manager, joining their centralised leadership team.
Central Employment are working in partnership with a UK leading eCommerce web-print specialist based in the North East.
Successful candidates will be responsible for the delivery of an exceptional concierge service to our client's customers and will be responsible for providing day-to-day sales, operational, and administrative support to the sales team and customers, playing an integral part in the overall performance and achievement of our client's targets.
They're now looking for customer focused travel industry professionals to join their growing team as a Customer Experience Concierge.
Our client is the ultimate tailor-made holiday company, offering luxury, bespoke travel itineraries using their unique blend of first-hand destination expertise, services, and superb relationships with their carefully selected travel partners.
The role will be to provide phone and email support for customer queries for live campaigns, following the guidelines issued to ensure all queries are dealt with quickly, professionally, and efficiently.
General
Manage customer queries, concerns, and customer expectations in accordance with the company's guidelines and client service level agreements.
Nigel Wright are supporting a fast moving and growing business, located just outside of Newcastle upon Tyne, with their search for a Customer Service Representative.
Join our client's team as a Patient Support Advisor and make a real difference in the lives of patients and their support persons.
You will engage with prospective and current customers, including patients, their support persons, and healthcare professionals, providing them with the best possible resolution to their concerns.
As a Patient Support Advisor, you will be responsible for responding to and documenting customer technical enquires via phone calls and emails.