We are looking for a dedicated and experienced Customer Service Team Leader to manage our key accounts and lead our customer service team to new heights here in Manchester.
Company: Leading Packaging Solutions Provider
About Us: Join our dynamic and innovative packaging company in Manchester, where we pride ourselves on delivering top-notch service and high-quality packaging solutions to our clients.
Purpose of the RoleThe purpose of the environmental services team leader role is to ensure "World Class Service" standards of cleaning, waste, car park cleaning and customer service are provided to customers at all times.
You are responsible for direct line management responsibility for the team including team building and morale.
You will be expected to positively contribute to the performance of the business and ensure that World Class customer service is delivered by all members of the team.
We're looking for Customer Team Leaders to join our team at Co-op.
Closing date: 05-06-2024 Customer Team Leader Location: 45-49 Blossom Street, Ancoat, Manchester, M4 6AJ Pay: £13.32 per hour Contract: 39 hours per week regular overtime, permanent, full time Working pattern: varied shifts including early mornings (from 6:30am), afternoons, late evenings (until 11pm) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!)
You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales.
Specifically, we will be supporting the end-to-end customer journey, right from the moment they are looking to open an account with the provider, to the time they need to get in touch to make any amendments or close an account.
Do you want to add value on a day to day basis?
Following a successful contract win in late 2023 from one of the UK's largest and most trusted financial service providers, we will provide both contact centre and administrative solutions to help assist its 25 million customers.
The role of Reconciliations Team Leader is to support the Head of Finance Support in managing and developing the team, driving performance, meeting and maintaining TC Support KPIs, and delivering exceptional finance support.
This Reconciliations Team Leader role is a great opportunity for a team player who has exceptional people skills and strong cross-functional relationships.
Acting as a brand ambassador, being agile and professional in your approach, you will provide industry-leading support throughout our reconciliations function to the wider business.