They work closely with the finance sector and entrepreneurs, they strive to make finance markets work better - so businesses in the UK can survive, thrive, and grow.
My client is a government-owned Economic Development Bank, managed independently.
Our client is currently seeking a highly motivated and customer-focused individual to join their team as a Customer Service Advisor.
The successful candidate will be responsible for providing exceptional customer service to clients and customers, resolving issues and queries in a timely and efficient manner.
Key Responsibilities
Answering incoming calls and responding to customer emails.
As a Customer Service Advisor, you will be the first point of contact for customers, supporting them through an inbound contact centre via multiple channels.
Are you a naturally helpful and friendly person who enjoys speaking with customers and assisting them with their financial queries?
We have a fantastic opportunity for you to join a team operating within a critical function in the financial services industry.
Liaise closely with customers to ensure best in class customer service.
General
In this role you will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that customer accounts might face with accuracy and efficiency.
Reed in Colchester are delighted to be supporting our local client seeking a dedicated and enthusiastic Customer Service Executive to join their team on a Temporary to Permanent basis.