Based in Aylesbury, but offering hybrid working, we have a great opportunity for two Customer Support Specialists to join them on a full time, permanent basis.
A successful business whose product is as great as their customer service!
Offering hybrid working with one day per week in the office (Wednesday), or fully remote if you have strong transferrable experience.
Agria Pet Insurance has a fantastic opportunity for a Customer Support Specialist to join our team working working between our home and office days in the Aylesbury offices, fully remote considered for the right applicant.
Agria Pet Insurance is one of the UK's leading specialist pet insurance providers.
You will join us on a full time, permanent basis,and in return, you will receive a competitive salary.
Reporting directly to the Customer Service Supervisor the Customer Service Specialist is responsible for supporting the commercial team with product quotes and manufacture lead times, coordinating, and processing all incoming orders, and supporting with all external logistical requirements.
Our client, a world leader in their field, are seeking a customer service assistant to join their team on a fixed term basis, however there is a strong possibility that this may be made a permanent position at the end of the year.
The role is offered predominantly on a remote basis, with the requirement to come into the office approx 2/3 times per month, and the understanding that you are required to come in as the business needs for meetings, events and such like.
Working as part of a friendly Customer Relations Team, you will use your customer service skills to respond to customer queries in a timely and professional manner.
The hours of work are on a weekly rota basis between 07.00 - 19.00, Monday to Friday (8-hour shift).
Working for a well-established medical company your role will be to support the Customer Services team by processing patient orders with efficiency and care, generating letters to be sent to GP Surgeries and cleansing the customer database.
This is a 12 month maternity cover, part time, working hours 6pm - 9pm 15 hours per week
Salary £9,360 per annum, 25 days holiday per annum rising to 27 after 5 years' service, (pro rata) contributory pension scheme, private health care, life assurance, modern office facilities, subsidised canteen, free parking onsite.