The Service Manager is responsible for delivering Service User centred care; through the efficient management of staff delivering services and to ensure compliance with company processes and procedures.
Monday to Friday - 9am to 5pm (weekend work required)
The Service Manager will be specifically responsible for
Day to day management of care provisions and services within a Dom Care setting.
Reporting into the Operations Manager, the Area Manager is responsible for delivering Service User centred care; through the efficient operational management of a small cluster of CQC Regulated Learning Disablities Centre's (typically 6 six service users in each home) and staff (including Line Managers) allocated to them; in accordance with company processes and procedures.
To support the Deputy Facilities Manager in leading a team of Team Leaders, cleaning, catering, portering staff and sub-contractors to deliver a fully integrated facilities service, managing the teams to ensure efficient and effective service provision in line with agreed budgets and service specifications.
Monitor and report on the quality and financial performance of services within the scope of the contract.
My client, a fabulous privately owned organisation with fantastic product offering, are now seeking an experienced Sales and Customer Service Executive to join their current successful team.
The company are full of down to earth and bubbly characters so they are looking for a likeminded person to join them and be with the company long term!
There is progression available for career driven individuals and full support and product training will be given when first starting out.
2 x Customer service advisors required to handle incoming calls in relation to Electoral Roll and the general election.
To provide professional and courteous customer service to LBH residents and partner organisations; actively supporting the Council's aim to resolve customer queries accurately and efficiently at first point of contact.
Calls will be on how to register, postal votes, polling stations etc.
Do you have experience managing quality systems along with monitoring supplier quality and performance?
Using your experience the Service Quality Specialist will take the lead in establishing the quality framework to support the growth and consistency of our business so that we can deliver a best in class after sales service.
A great opportunity to join a leading technology company in a new role responsible for defining, measuring and improving quality standards in the after sales service as a Service Quality Specialist.
Dealing with all aspects of our client's sales, customer service and promotions campaigns, these are varied roles requiring dedication, flexibility and a can do attitude.
Our client is currently recruiting for customer service and sales advisors to start immediately due to their recent expansion and high client demand.