Our international client requires an experienced Customer Relations Coordinator to join their team for a minimum period of 6 months
The role is responsible for managing and resolving difficult customer situations once escalated from the Level 2 team.
Key skills are showing empathy and understanding of the customer situation, and identifying solutions that maintain the customer's confidence in the brand whilst balancing the commercials.
Reporting to the Head of Customer Support, my client is seeking a dynamic and experienced Customer Excellence Manager to join their team.
The successful candidate will play a crucial role in ensuring the highest standards of customer service and risk management across all aspects of their operations.
This senior management role will be responsible for overseeing and managing the Managers who lead our Quality Auditing (QA) team, Complaints team, technical and Credit Risk team.
Marc Daniels are working with a household name automotive company based in Bracknell in recruiting a Customer Relations Coordinator.
This role is hybrid-working and has flexible hours.
This is a fantastic opportunity to take the next step in your career with a well-established company that is focused on supporting and developing its employees and has the size to facilitate progression.
We are pleased to be supporting our Horley based client who are currently seeking a Customer Support Analyst to join their growing team on a 12 month fixed term contract.
This is a fantastic opportunity for someone with strong customer service experience and proficiency in Excel, as you'll be diving into data and spreadsheets regularly.
Marc Daniels are working with a household name automotive company based in Bracknell in recruiting a Customer Relations Coordinator.
This role is hybrid-working and has flexible hours.
This is a fantastic opportunity to take the next step in your career with a well-established company that is focused on supporting and developing its employees and has the size to facilitate progression.
Build strong working relationships with your key accounts to ensure we are offering a high level of customer support whilst working closely within the team & find ways to continue to improve our Customer Experience.
Ensure appropriate document achieved to set up new customer accounts in conjunction with finance.
Process customer orders in accordance with the customer's delivery requirements and agreed pricing onto the system & action all customer correspondents in line with the targets set.
As the Service Manager, you will manage a team including Social Workers, Social Work Officers, and Community Care Officers.
Service Care Solutions are looking for an experienced and motivated Service Manager to work within London Borough of Haringey's new re-designed service in Adult Social Care.
Your core responsibility will be to ensure that the duties of the team are undertaken effectively and efficiently on a day to day basis.
Service management (SC/NPPV3/CTC) consultant; Inside IR35
Day Rate: On request (Request made by end client)
My client currently is a supplier into a London based Law Enforcement agency, supplying a full PMO team solution working on a Digital transformation programme.
We are seeking an exceptional Assistant Director of Customer Service and Transformation to lead the creation and operational excellence of a new Customer Experience approach and Customer Hub, for a local authoruty in Surrey.
Work Arrangement: Hybrid
Are you a visionary leader with a passion for transforming customer experiences?